ARENA – the closed door conference for Health, Safety and Risk Management of events…

Sports, entertainment and festival venues face challenges like no other public spaces

Who should attend?

• Chief Executives – An awareness at board level of the current key areas of opportunity and threat is critical in modern boardrooms, whether we are talking about avoiding legal proceedings by regulatory bodies or maintaining trust in your brand amongst fans
• Operations Managers – The conference will give them insight into the way in which crime feeds off operationally distinct parts of the business to allow them to make better informed operational decisions
• Stadium Managers – Making real time decisions in a fast paced environment has many challenges. Better risk management techniques lead to better decisions
• Security Managers – Operationally security services need to know what the current and future key threats are so that they can protect stakeholders effectively
• Retail Managers – Internationally the consensus is that the frontline in retail has a much bigger part to play in crime and terror prevention than ever before
• Financial Directors – An awareness of risk and in particular how modern criminals work will lead to more robust accounting processes and fewer losses
• Human Resources Managers – The insider threat is one increasingly used by Organised Crime gangs to devastating effect. The conference will increase your awareness of how to deal with the myriad of threats coming from within recruitment
• Information Technology Managers – The biggest online losses are usually inflicted as a result of a disconnect between physical security and digital security. By being aware of the threat you can better protect your systems

It’s not just about safeguarding the interests of all stakeholders, but about offering the very best guest experience too.

 Often these two pressures compete…

• ARENA gives you access to international expertise, presentations, case studies and workshops as well as extensive networking opportunities. Find out how others are successfully managing risk in their operations and what you can learn from them
• You can identify the new threats emerging elsewhere in the world, and learn how to prepare for the challenges to come
• Thanks to the generosity of our sponsors, the event is free to attend for all operators of large scale entertainment and hospitality venues

ARENA is owned and organised by Retail Knowledge. We are global leaders in the organisation of risk management conferences in the retail sector. For example, around 83% of the top 250 European retailers send senior executives to attend our annual Retail Risk – London conference, making it the biggest conference of its kind in Europe.

Now, in response to growing threats, that same expertise is being offered to those tasked with risk management and asset protection in stadiums and large venues… 

Identified threats include

Insider Threat, Procurement Fraud, Terror Threat, Crowd Control, Physical Security, Cyber-crime, Data and Identity Theft, Vandalism, Stock Control, Ticket and Merchandise Counterfeiting, Cash Handling, Access Control, Refund Fraud, Payment Fraud, Fan Identity Verification and Exclusion of Known Trouble-makers, Staff Protection and Training, Health & Safety, Loan Worker Security, Supply Chain Security, Weapons, Drugs and Explosives Detection, GDPR, Money Laundering and Organised Crime Activity.

The conference is a closed door, industry event conducted under The Chatham House Rule. No Press are allowed to attend and nothing that is said may be reported. This is to foster open and honest discussion and the dissemination of best practice whilst respecting commercial sensitivities.

Who should attend?

• Chief Executives – An awareness at board level of the current key areas of opportunity and threat is critical in modern boardrooms, whether we are talking about avoiding legal proceedings by regulatory bodies or maintaining trust in your brand amongst fans
• Operations Managers – The conference will give them insight into the way in which crime feeds off operationally distinct parts of the business to allow them to make better informed operational decisions
• Stadium Managers – Making real time decisions in a fast paced environment has many challenges. Better risk management techniques lead to better decisions
• Security Managers – Operationally security services need to know what the current and future key threats are so that they can protect stakeholders effectively
• Retail Managers – Internationally the consensus is that the frontline in retail has a much bigger part to play in crime and terror prevention than ever before
• Financial Directors – An awareness of risk and in particular how modern criminals work will lead to more robust accounting processes and fewer losses
• Human Resources Managers – The insider threat is one increasingly used by Organised Crime gangs to devastating effect. The conference will increase your awareness of how to deal with the myriad of threats coming from within recruitment
• Information Technology Managers – The biggest online losses are usually inflicted as a result of a disconnect between physical security and digital security. By being aware of the threat you can better protect your systems